Holiday Inn Express Milan-Malpensa Airport, an IHG Hotel

Unlike some reviews I found the room and bathroom to be spotless (except for a very minute area of the shower base). The bedding was more than adequate, the included breakfast was good and plentiful, with a courteous staff. All in all, a pleasant stay when one needs a hotel pre or post flights from MXP. Noah, the desk representative, was so pleasant, courteous, and available to answer our many inquiries. Grazie Mille to Noah!

We were able to get adjoining rooms for a family of 4. Rooms were clean, and more than adequate for an overnight stay close to the terminal. Restaurant was good for both dinner and breakfast. Staff were helpful.

Ideal place to spend the night near the Malpensa airport if the next flight is only the next morning. Hotel is between terminal 1 & terminal 2 and easily accessible by terminal's connecting bus and it's totally free of charge. Theoretically you can reach even by foot, but it will take about 25-30minutes and it is not very safe to walk on the sidewalk. Hotel restaurant is open until 10pm. So you need to plan carefully if your flight is late in the evening. There is one alternative around which works 1 hour longer.

The staff was excellent. They answered all my questions that I asked. Moreover, when I asked the receptionist if it was possible to organize something for my mother, who has a birthday that day, I was told that they would try to come up with something. In the end, the girls presented a cake for my mom and we sang "Happy Birthday" to her. My mother was very impressed and grateful, and I am also grateful to these administrators and waitresses.

We booked this hotel close to the airport since our flight was scheduled for very early morning. When we arrived at the hotel, we were told that they had issues with room assignment and we have to move to another hotel Crown Plaza which was nearby (both hotels belong to the same IHG group). So we were upgraded from this 3* Holiday Inn to 4* Crown Plaza hotel (with no additional fee). Therefore, we cannot make review on Holiday Inn. However, Crown Plaza hotel was great. Clean, very nice, comfortable beds, we were given free transport to the airport and breakfast package in the early morning after very early checkout.